Loganair lost baggage compensation.
How much are you entitled to? What are the guidelines?
Losing baggage is a highly inconvenient aspect of air travel, often caused by transfer mishaps, handling errors, or incorrect labelling. The moment you realise your suitcase isn’t appearing on the carousel can truly deflate your travel excitement.
What should you do if your baggage is lost?
What to Do If Your Luggage Is Lost?
In the event of lost baggage, it is crucial to report the incident promptly.
You can do this at the Baggage Service Office, typically positioned near the baggage carousels.
Please ensure you have your passport, boarding pass, and baggage tag readily available. To expedite the search process, it would be helpful to provide a photo or detailed description of your bag if you do not have a picture.
Once you complete the report, you will receive a Property Irregularity Report and a reference number. Keep this document safe, as it will be crucial for tracking your bag online. The process to locate your lost checked bag may take up to a day or more. Once located, you can expect your bag to be delivered to your address.
Tracking Your Lost Baggage
Online tracking of your lost bag is available.
The personal reference number on the Property Irregularity Report (which is issued to you at the airport) will allow you to track your bag’s status online using the airline’s online baggage tracking system.
When your baggage is located, the staff of Loganair will contact you.
Loganair Lost Baggage Compensation
What will you be entitled to if your baggage is lost?
Can you get Loganair lost baggage compensation?
Is your baggage indeed lost or just delayed?
Baggage Delayed For a Few Days
Airlines invest significant efforts in promptly delivering delayed baggage to customers, typically aiming to achieve this within 24 hours. It’s important to highlight that, in the majority of cases, bags are identified and delivered within a 72-hour window.
To check the status of your baggage online, utilise the World Tracer Tool by entering the assigned PIR (Property Irregularity Report) number. This tool provides a user-friendly method for monitoring your bag’s journey throughout the entire process.
Reimbursement of Expenses
If you experience lost baggage that requires you to buy essential items such as toiletries, underwear, and necessary clothing, you may be eligible for reimbursement for these expenses. This is known as delayed baggage compensation. However, it’s important to note that immediate payment is not guaranteed.
Please be aware that this compensation only covers necessary items such as toiletries, underwear, and essential clothing – items one cannot do without.
Make sure to retain every one of your receipts as they are essential for filing a claim for additional expenditures. It’s critical to remember that the deadline for filing the claim and receiving reimbursement is within 21 days of receiving your lost baggage, so don’t miss the deadline.
Lost Baggage Compensation
In which situations are you entitled to Loganair lost baggage compensation?
If Loganair is unable to locate your baggage within 21 days, you have the opportunity to receive compensation of up to €1300 for your lost belongings.
To qualify for this compensation, it is necessary to provide Loganair with a comprehensive list of the items that were in your baggage. To ensure that no items are overlooked, it is advisable to prepare this list in advance. Rest assured that we are committed to assisting you throughout this process.
Loganair will make the compensation payment directly to your bank account. Do not accept compensation in the form of Loganair vouchers. After all, you can’t purchase a new suitcase with a voucher, can you?
It is not recommended to pack valuable items in your checked bag. The Montreal Convention and Loganair’s own Conditions of Carriage advise against placing high-value items such as electronics, artwork, or jewellery in your checked baggage.
Is Travel Insurance Necessary?
Is it mandatory to have travel insurance to claim Loganair lost baggage compensation?
No, travel insurance is not a prerequisite for claiming lost baggage compensation from an airline. Nevertheless, travel insurance does offer additional safeguards and can cover any expenditure resulting from the loss of your baggage, such as the cost of replacing items or buying new clothes.
Possessing a comprehensive travel insurance policy can alleviate stress during your trip, particularly in unforeseen circumstances. Your insurance company will take care of the majority of the ensuing issues. Travel insurance is generally affordable and may even be a part of your credit or debit card benefits.
If the airline is responsible for lost or delayed baggage, you may be eligible for compensation to cover necessary purchases. Reimbursements can be obtained from either the airline or your insurance company. It is crucial to retain all receipts to facilitate the expense claims process. In many cases, filing insurance claims proves to be more effective than claiming directly from the airline.
Kindly note that not all insurance policies include coverage for delays or loss of baggage.
It is always advisable to verify what your travel insurance covers.
Travel Prepared
Being prepared for unexpected situations is crucial when it comes to travelling.
It is important to have a plan B in place.
It’s a good idea to have a spare set of clothing and underwear in your hand bag should your checked-in bag get lost or delayed for a few days.
Carrying essential medicines and valuable items in your carry-on bag ensures their availability at all times, regardless of the whereabouts of your checked baggage. Always remember the potential for luggage misplacement or delay during your journey and strategise appropriately to mitigate any disruptions.
What is your experience with baggage delays on Loganair flights? Has Loganair ever lost your baggage? Have you ever applied for Loganair lost baggage compensation?
Please note that the rules for compensation for delayed or lost baggage with Loganair are the same as those for other airlines. This is due to the Montreal Convention, which applies to the carriage of baggage on most international flights operated by Loganair and other airlines globally.