Many passengers are entitled to flight compensation under Regulation UK261 or EU261, but never receive it simply because they don’t claim. While the rules are designed to protect travellers, the process of getting paid is often more difficult than expected. Airlines may reject claims, delay responses, or provide unclear reasons that leave passengers unsure what to do next.
In this article, we explain the difference between claiming compensation yourself and using a flight compensation company — and why professional help can be the easier option.
Check your compensation online.
Can You Claim EU/UK Flight Compensation Yourself?
Yes, you can claim UK/EU flight compensation directly from Loganair.
To submit a claim, you usually need your boarding pass, flight number, travel date, booking reference, and proof of the disruption, such as cancellation notices, delay confirmations, or proof of denied boarding. You may also need to provide receipts if you’re claiming extra expenses like meals or hotel costs.
Claiming yourself often works best when the case is straightforward — for example, a clear delay of 3+ hours caused by the airline and supported by simple documentation.
Read more: How to Claim Loganair Compensation?
Why Claiming Flight Compensation Yourself Doesn’t Always Work?
Although claiming flight compensation yourself is possible, it doesn’t always lead to a successful payout.
One of the biggest problems is that airlines often reject claims by blaming the disruption on “extraordinary circumstances”, even when the cause may actually be within their control. Passengers may not know how to challenge this or what evidence to request.
Another common issue is slow processing — airlines can take weeks or even months to respond, and some claims are ignored entirely unless the passenger follows up repeatedly.
Flight compensation claims can also become confusing when the journey includes connecting flights, multiple flight legs, or international routes, where eligibility depends on which airline operated the flight and where the trip departed from.
Because of these obstacles, many passengers give up after the first rejection, even when they may still be legally entitled to compensation.
Read more: Loganair Missed Connection Compensation
What a Flight Compensation Company Does?
A flight compensation company manages the entire flight compensation claims process for you, making it easier to get compensation without dealing with the airline directly.
- First, it checks whether your flight disruption qualifies under Regulation UK261 or EU261 based on your route, delay length, and the cause of the disruption.
- If your case is eligible, the company submits the claim to the airline on your behalf and handles all communication, including follow-ups and responses to airline requests.
- If the airline rejects the claim or disputes liability, the company can challenge the decision using legal arguments and supporting evidence.
- In more complex cases, it may also take legal action to secure the EU/UK flight compensation you are owed.
The best flight compensation company handles the entire claims process for you — from checking compensation eligibility and submitting the flight compensation claim to negotiating with the airline and pursuing legal action if necessary.
Benefits of Using a Flight Compensation Company
One of the biggest advantages of using a flight compensation company is the convenience.
Instead of spending time filling out forms, chasing the airline, and dealing with long response times, the company takes care of the process for you. This can significantly reduce stress, especially if you’ve already had your claim ignored or rejected.
Another major benefit is a higher chance of success in complicated cases. Airlines often refuse compensation by blaming “extraordinary circumstances,” using vague explanations, or interpreting the rules in their favour. Flight compensation companies know how to challenge these rejections and request proper evidence, which many passengers don’t know how to do.
These services also bring legal expertise and real experience with airline claim handling. They understand how Regulation UK261 and Regulation EU261 work, how compensation amounts are calculated, and when a claim can be escalated. If needed, they can take the case further through legal channels, which is something most passengers won’t want to do on their own.
Finally, most flight compensation companies work on a no-win, no-fee basis, meaning there are usually no upfront costs. You only pay a fee if the company successfully recovers compensation for you.
Choosing the best company for flight compensation can help you check your eligibility, submit your claim, and handle the airline process from start to finish.
When Using a Flight Compensation Company Makes the Most Sense
- The airline rejected your claim. If your first claim was denied, a compensation company can challenge the decision and escalate it if needed.
- The airline blamed “extraordinary circumstances”. These cases are often disputed, and a compensation company can request evidence and argue your case properly.
- Your trip involved connecting flights. Multi-leg journeys (especially if they involve codeshare flights or flights outside Europe) can be confusing, so expert handling helps avoid mistakes and delays.
- You don’t have time to chase the airline. If you don’t want to deal with long forms, follow-ups, and waiting times, a flight compensation company can manage everything for you.
The best flight delay compensation company takes care of everything from assessing your flight and filing the compensation claim to dealing with airline responses and legal action, helping you get the UK/EU flight compensation you’re entitled to with minimal effort. When choosing a company, it’s important to remember that the cheapest flight compensation company is not always the best. Lower fees may come at the cost of limited legal support, slower processing times, or a lower success rate.
How to Claim Compensation With a Flight Compensation Company?
- Visit the flight compensation company’s page;
- Fill in the claim form on their website;
- Upload the required documents;
- Sign the form online.
When choosing this option, here is all you will have to do:
And that’s it — the rest is handled by professionals.
* Your boarding pass and passport or ID copy.
Do you have more questions about flight compensation companies? Ask in the comments.
Featured photo by Andrea Piacquadio from Pexels