Loganair Flight Delay Compensation

Loganair flight delay compensation.

How to claim for delayed flight? And how much can you get?

In the EU and UK, you are protected against flight delays. In certain situations, you are entitled to flight delay compensation if your EU/UK flight is heavily delayed. In this case, it doesn’t matter what is your age, nationality, ticket price, or whether or not you have travel insurance. Because all travellers in the EU and UK are protected under the law, and Loganair has to follow these laws. How to claim compensation for a delayed flight?

One of the options is to let professionals deal with this.

Or, you can pursue flight delay compensation on your own.

1. Loganair Flight Delay Compensation: EU / UK Regulations

Overall, flight delay compensation rules in the EU and UK are simple.

In certain situations, you can get flight delay compensation if your flight is heavily delayed. You might be entitled to compensation from the airline if your flight arrives 3+ hours later than scheduled, and this delay is due to the airline’s fault. 

If you’re flying to or from Europe, your flight is delayed for 3 or more hours, and the delay is due to the fault of Loganair, you are eligible to compensation of up to €600.

Could you be entitled to Loganair flight delay compensation?

Yes, if your Loganair flight meets these requirements:

• It’s a 3+ hour delay;
• It’s due to the fault of Loganair;
• Flight is to/from the EU/UK/EEA.

Loganair is a Scottish (UK) airline. Even though Loganair is not a EU airline, you still protected on its flights. You can get compensation if your flight departs from the UK or other countries outside the EU. It is because you are protected under the UK law. The Regulation UK261, to be precise. It is very similar to its European counterpart, the Flight Compensation Regulation (EC No 261/2004).

So, all the above mentioned rules apply to all Loganair delays and cancellations.

By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.

1.1 Extraordinary Circumstances

There are situations when you aren’t eligible for compensation. 

Flights delayed due to “extraordinary circumstances” are not eligible to compensation. 

Extraordinary circumstances are situations which are considered out of airline’s control. If your Loganair flight is delayed due to bad weather, natural disaster, terrorism threat, political instability, security issues or certain types of strikes, you can’t get flight delay compensation from Loganair. It is because the airline is not responsible for flights that are delayed due to events that it has no control over. 

What about strikes? Airline staff strikes are considered to be the airline’s fault. Airport staff strikes, on the other hand, are considered to be extraordinary circumstances. If your flight is delayed due to an airport staff strike, you are not entitled to compensation from Loganair. 

Technical problems, on the other hand, are not extraordinary circumstances. If your flight is delayed due to technical problems, you might be entitled to compensation.

Airlines often deny compensation claims by telling wrong reasons for delay. This is done in order to avoid paying compensation. When you are claiming compensation on your own, don’t forget about that. Always double check what you’re told.

Or you could work with a flight compensation company, just to be sure your claim is not wrongly denied. The flight compensation company can check your flight and claim compensation on your behalf. Our partners offer such services.

1.2 How to Calculate the Delay Time?

What really matters is the time of arrival to your destination.

Flight delay time is calculated based on the actual time of arrival to your destination, specifically, when the doors of the airplane are opened. If the doors are opened 3 or more hours after the original arrival time, you can get compensation. Keep in mind that you can’t calculate the delay time based on the time of departure.

If you have a connecting flight, calculate the delay time at your final destination. If you have a connecting fight, e.g., Tenerife — Barcelona — Amsterdam, you need to calculate the delay time at your final stop, in Amsterdam.

1.3 Right to Care

In Europe you have a right to care.

If your flight is delayed for 3+ hours, and you are stuck at the airport, the airline has to offer you certain services for free. What does this mean for you as a passenger? What can you get?

Loganair must offer you free meals and drinks in a reasonable relation to the waiting time, two free phone calls, e-mails or faxes. If the flight is delayed overnight, you should be offered accommodation and transportation from and to the airport as well. In Europe all passengers are eligible for this type of care from the airline.

In case of EU and UK airlines, it applies to all their flights.

2. How to Claim Loganair Compensation For Delayed Flight?

How to claim flight delay compensation Loganair owes you?

There are two ways how you can claim compensation from Loganair.

One of the options is to contact Loganair yourself. Call Loganair of fill their online form. Fill in the form, give all the details about your flight, including how long was the delay, and what was the reason for delay. Refer to the Regulation UK261 or the EC Regulation 261/2004 (if it was a flight from the EU/EEA). 

Don’t forget that compensation claims take a while.

You won’t receive compensation right away. 

The second option is — legal representation.

It’s the easiest of the two options.

If you don’t want to deal with the airline, in case it refuses to compensate, or some other problems arise, work with a flight compensation company. You will work with a team of legal professionals who will do everything on your behalf. 

All you have to do is to fill in and sign one form.

Our partners offer such services.

Read more:

• Loganair Missed Connection Compensation
• Your Loganair Compensation Claim Is Denied. Now What?
• Your Loganair Flight Is Delayed. Should You Wait at Home?
• How to Claim Loganair Compensation?

2.1 How Long Does It Take?

No matter how you proceed, it isn’t a short process. 

If everything goes smoothly, you might receive your money after 2-3 months. 

But it’s not always like that. You might face problems, such as the airline refusing to cooperate, or refusing your claim. Or not replying you at all. In such cases it’s necessary to take the case to a national enforcement body or court. It will add at least a couple of months to the already quite lengthly process. 

You could save some time though. Work with a flight compensation company. As you will be working with professionals who know how it works and know how to proceed, it might take less time.

3. How Much Can You Claim?

The compensation amount is fixed and range from €250 to €600.

How to calculate your Loganair delayed flight compensation?

Use this simple flight delay compensation calculator.

When your destination is within the EU/UK:

When your destination is outside the EU/UK:

There’s one exception. When the flight distance is 3500+ kilometres and you reach your destination 3 to 4 hours later than planned, you are entitled only to 50% of the compensation amount (that means €300, not €600).

3.1 Loganair Voucher Refund or Cash?

Loganair offers you a voucher instead of Loganair flight delay compensation.

Do you have to accept it? No, you don’t have to. 

You can request bank transfer instead. Because all compensations and refunds in the EU/UK have to be paid in cash or by bank transfer. 

4. Loganair and Regulation UK261

Loganair is a Scottish regional airline. It is a UK airline. 

Even though it is an airline based in the UK, you are still protected on all its flights.

According to the new Regulation UK261, which was introduced after Brexit, you might be entitled to compensation even if you are flying to/from/within the UK.

Thanks to the new Regulation UK261, the EU Flight Compensation Regulation 261/2004 now “extends” to the UK flights and UK airlines. Both of these regulations are almost identical. The only real difference is that compensations are paid in Pounds Sterling.

Your flight is with a UK airline (for example, Loganair):

	Regulation UK261	Regulation EC261/2004
EU – EU	✓	✓
EU – UK	✓	✓
EU – Third Country	✓	✓
UK – EU	✓	–
UK – UK	✓	–
UK – Third Country	✓	–
Third Country – EU	✓	–
Third Country – UK	✓	–

Your flight is with a EU airline:

	Regulation UK261	Regulation EC261/2004
EU – EU	–	✓
EU – UK	✓	✓
EU – Third Country	–	✓
UK – EU	✓	✓
UK – UK	✓	–
UK – Third Country	✓	–
Third Country – EU	–	✓
Third Country – UK	✓	–

Your flight is with other airline (non-EU, non-UK):

	Regulation UK261	Regulation EC261/2004
EU – EU	–	✓
EU – UK	–	✓
EU – Third Country	–	✓
UK – EU	✓	–
UK – UK	✓	–
UK – Third Country	✓	–
Third Country – EU	–	–
Third Country – UK	–	–

Loganair Flight Delay Compensation: FAQ

EU – Non-EU Flights, Regulation UK261, Tourists

Other Situations

What is your experience? Have you ever received Loganair flight delay compensation? Do you still have questions about Loganair compensation claim procedures and policies? Ask in the comments.