Loganair refund for cancellation.
Can you claim it? What rules apply in such situations?
The guidelines are set out in European Regulation (EC) No 261/2004, which outlines your rights as a passenger and the obligations that airlines must fulfil. This regulation provides a clear framework that European airlines must follow in the event of flight cancellations, and it specifies what you, as a passenger, are entitled to in such situations. If your flight is canceled, you may qualify for a replacement flight or a full refund.
Additionally, under certain circumstances, you may also be eligible for compensation.
Loganair Refund For Cancellation
Can you get Loganair refund for cancellation? What about flight compensation?
There could be two possibilities. It all depends on when the flight was cancelled.
So our first question is — when exactly was your flight cancelled?
Scenario 1: Flight Is Cancelled Less Than 2 Weeks Before the Trip
You are entitled to: A refund or a replacement flight + compensation (if the fault lies with Loganair).
This is deemed as a last-minute flight cancellation.
If Loganair cancels your flight less than 14 days before your travel, they offer two alternatives: a complete refund or a rebooked flight to your destination. The choice is yours to make. If Loganair is at fault, you may be eligible for flight cancellation compensation.
Both the refund and the compensation will be transferred to your bank account.
Claim your compensation online!
Read more:
- Loganair Flight Cancellation Compensation
- Your Loganair Compensation Claim Is Denied. Now What?
- Your Loganair Refund Is Taking Forever. What Can You Do About It?
Scenario 2: Flight Is Cancelled More Than 2 Weeks Before the Trip
You are entitled to: Loganair refund for cancellation or a new flight to your destination.
If your flight is cancelled more than 14 days before the scheduled departure, you won’t be eligible for compensation. However, you’ll still have the choice between a refund or a new flight. Loganair is obligated to provide you with these options, and you’re free to choose the one that suits your needs best.
You should receive your Loganair refund within a 7-day timeframe.
What If You Miss a Connecting Flight Due to Cancellation?
If Loganair cancels your flight and causes you to miss a connection, don’t worry!
Loganair will arrange a new flight to your final destination, at no extra cost. And what about compensation? The same rules apply to flight delays. You just need to calculate how much later you’ll reach your destination compared to the initial arrival time. If it’s more than 2 hours, you might be eligible for compensation.
Browse through our guide on Loganair missed connection compensation.
Loganair Cancelled Flight Refund: FAQ
If My Flight Is Cancelled, Do I Get a Refund?
Yes, when flying with Loganair.
You can opt for a refund instead of a rebooking. But you cannot have both.
In instances where Loganair cancels your flight less than 14 days before the departure and if the cancellation is their responsibility, you might be entitled to both a refund (or new flight) and Loganair flight cancellation compensation.
Loganair Voucher Refund or Cash, Can I Get Money?
What if Loganair proposes a voucher instead of refund or compensation?
If Loganair offers you a voucher, you have the right to decline and request monetary refund/compensation instead. Remember, according to European Union regulations (Regulation (EC) No 261/2004), airlines are required to provide compensation and refunds in cash or through a bank transfer.
Have you already accepted a voucher?
Request Loganair to convert your travel voucher into cash.
What If Loganair Is Refusing Refund For Cancellation?
If Loganair is denying your rightful refund, don’t be disheartened.
Always remember, you are entitled to ask for a refund. You can cite Regulation (EC) No 261/2004, Articles 5 and 8, which compel airlines to refund passengers under certain conditions. If Loganair continues to resist, you can reach out to the national enforcement body in the country where your flight was due to depart.
Can You Get Both Compensation and Refund?
Yes, there are scenarios where you could receive both.
If Loganair cancels your flight less than 14 days before the departure due to their fault, you qualify for a full refund and compensation from Loganair. Remember that the refund and compensation should be credited to your bank account and not given in the form of vouchers.
In case you have already got a voucher or coupon from Loganair, you can ask for its conversion into a cash refund.
What Happens If I Cancel a Flight, Not the Airline?
When it comes to cancelling a flight, the type of ticket you purchase determines the refund or compensation you will receive. Refundable tickets allow you to claim a refund, whereas non-refundable tickets typically do not offer refunds.
However, airlines may allow you to use the ticket value for future travel, with some change fees deducted. It is always important to check the cancellation policy of your specific airline and ticket type before proceeding with the cancellation.
What are the Alternatives If I Don’t Want a Cash Refund/Bank Transfer?
If you prefer not to receive a cash refund, airlines often provide alternative options.
These can include vouchers for future flights or bonus miles in your frequent flyer account.
Keep in mind that these options are determined by the airline and may vary depending on the reason for cancellation and the airline’s specific policies.
Where Can I File a Complaint If My Rights Are Not Respected?
If you feel your rights are not being respected, you can lodge a complaint with the National Enforcement Body in the country where your flight was due to depart.
If you are still not satisfied with the outcome, you can escalate the matter to the European Consumer Centre or a similar organisation in your country.
Alternatively, you can work with a flight compensation company.
We offer such services. You can make a claim by filling in the compensation claim form.
What If My Loganair Flight Is Cancelled Due To Weather?
It’s crucial to note that if your flight is cancelled due to extraordinary circumstances such as severe weather conditions, Loganair is not obligated to offer you compensation.
However, they must still provide you with the choice between a refund and a rebooking.
How Long Does It Take for a Refund to Be Processed?
How long does it take to get Loganair refund for cancellation?
Airlines operating in the EU are mandated by EU Regulation (EC) No 261/2004 to process refunds within 7 days of the request. If you’re experiencing delays, contact Loganair or seek the assistance of a National Enforcement Body.
Read more: Your Loganair Refund Is Taking Forever. What Can You Do About It?
By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.
What is your experience with Loganair flight cancellations? Have you ever received a refund from Loganair because they cancelled a flight?