Loganair strike compensation in Europe.
Are you eligible for it? How much can you claim? What are the rules?
Many travellers are unaware that not all strikes are considered extraordinary circumstances. If Loganair employees (rather than airport staff) go on strike, causing flight delays or cancellations, passengers may be eligible for compensation from Loganair. This applies to all eligible flights and passengers. Additionally, passengers have the right to receive care (free meals and a hotel stay).
You can apply for this compensation on your own or collaborate with a flight compensation firm.
1. Loganair Strike Compensation
The criteria to qualify for Loganair strike compensation are pretty simple.
The flight should have been delayed or cancelled:
- A delay of at least 3 hours must have occurred, measured from when the aeroplane doors open at the destination, enabling the passengers to exit. If the delay extends to 3 or more hours past the planned arrival time, passengers might be entitled to flight delay compensation.
- The flight cancellation should be within 14 days preceding the departure date. This is considered a last-minute flight cancellation. In these situations, you might have a right to Loganair flight cancellation compensation (not just a Loganair refund for cancellation).
To clarify, there isn’t a specific compensation plan for Loganair strikes (as such compensations are not legislated in Europe), instead, it’s compensation for delays or cancellations.
Worried about missing a connecting flight?
If you miss your connection due to a Loganair strike, the airline will book you on a new flight free of charge. In some situations, you may be entitled to flight compensation, too. Be sure to review our resource on Loganair missed connection compensation. The compensation criteria are identical to those for flight delays. The key factor is assessing how late you arrived at your final destination relative to your original arrival time.
The rules apply to all Loganair flights to, from, and within Europe.
By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.
1.1 Extraordinary Circumstances
Remember that strikes by airline staff are not categorised as extraordinary circumstances.
Similarly, technical problems and staff shortages are not deemed extraordinary circumstances.
Airlines may sometimes label a delay or cancellation as an extraordinary circumstance, even if it wasn’t. Airlines may claim “extraordinary circumstances” to avoid compensating for flight delays or cancellations. Such circumstances exempt them from the compensation requirement. Therefore, it’s advisable to verify the information provided by the airline before accepting it.
Always double-check any details regarding flight compensation and refunds.
Read more:
- Your Loganair Refund Is Taking Forever. What Can You Do About It?
- Your Loganair Compensation Claim Is Denied. Now What?
1.2 Right to Care
In case your flight is delayed or cancelled, you have the right to care.
This allows you to enjoy certain complimentary services. For example, if you have to wait at the airport for three hours or longer, you might receive a free meal and beverage. Moreover, if the delay lasts more than three hours at night, you could be provided with free accommodation and airport transfers.
As per the law, Loganair is required to provide these services to passengers based on their waiting duration. If you have not received any assistance, make sure to seek help from Loganair staff at the airport.
2. How to Claim Loganair Strike Compensation?
How you can get Loganair strike compensation?
There are two methods available for filing EU flight compensation.
To claim compensation for a Loganair strike yourself, directly reaching out to Loganair is an option. You can do this by heading to their website and requesting compensation via their customer support team. It should be noted that this process can be lengthy and might require some negotiation on your part to achieve a satisfactory resolution.
Alternatively, the most convenient route is to seek legal representation.
To avoid any inconvenience, it can be practical to seek legal assistance. Several European-based firms specialise in resolving compensation issues related to flights. They can handle the entire process on your behalf, making it easier for you. Our partners offer such services. All you have to do is complete one form – the compensation claim form that can be found on our website.
When choosing this option, here is all you will have to do:
And that’s it — the rest is handled by professionals.
* Your boarding pass and passport or ID copy.
Read more: How to Claim Loganair Compensation?
2.1 How Long Does It Take?
What’s the anticipated timeline for compensation?
Generally, the process takes a minimum of 2-3 months. There have been several instances recently where the timeline has been extended, especially when you submit the claim independently and the airline decides to reject your claim.
Bear in mind that the process is not swift, so a longer wait time should be expected.
3. How Much Can You Claim?
The compensation amounts for Loganair are set and can range from €250 to €600.
These amounts are regulated by the EU regulations.
This is how you can calculate the amount of your Loganair strike compensation:
When your destination is within the EU/UK:
€250
If the distance of your flight is
up to 1,500 km
€400
If the distance of your flight is between 1,500 – 3,500 km
When your destination is outside the EU/UK:
€250
If the distance of your flight is
up to 1,500 km
€400
If the distance of your flight is between 1,500 – 3,500 km
€600
If the distance of your flight is more than 3,500 km
3.1 Loganair Voucher Refund or Cash?
Many airlines, including Loganair, often propose vouchers instead of compensation.
This is a common strategy for airlines as it is more cost-effective than providing cash refunds and compensations. However, be aware that you have the right to refuse the voucher and demand a cash or bank transfer refund instead. EU/UK law mandates that airline compensation and refunds should be made in cash or via bank transfer, so make sure to always request this method of payment.
Loganair Strike Compensation: FAQ
My flight cost only £20. Can I get compensation if my flight was so cheap?
The price of the ticket doesn’t matter.
If your flight is eligible to compensation, you can get it, no matter how much your ticket cost. If you are entitled to 600 euro compensation, you will get 600 euro. The ticket price doesn’t affect your compensation amount. Nor it lowers your chances of getting Loganair flight compensation.
I don’t have travel insurance. Can I claim compensation?
Yes.
You can claim compensation even if you don’t have insurance.
If your flight is eligible to compensation, you will get it even if you don’t have insurance.
Can my child/baby get compensation from Loganair?
Yes, because passenger age doesn’t matter.
If parents are entitled to compensation, so are their children. If you are travelling with an infant who has a special infant ticket, they will be entitled to compensation, too.
Your child will get the same amount as you.
Can I claim compensation for another person?
Can you claim compensation for a friend, relative or a family member?
Yes, even if you weren’t on that flight yourself. Ask them provide a copy of their passport and boarding pass. They will need to sign a couple of documents Loganair or flight compensation company will ask to sign.
Everything else you can do yourself.
How far back can I claim compensation?
In many European countries you can claim compensation even for old flights.
Even if that flight was 2-3 years ago.
Make a claim to see if it’s eligible.
What to do if Loganair is refusing to pay compensation?
Loganair is refusing to pay compensation even though you are entitled to it.
What can you do about it? The best way is to hand over your case to a flight compensation company. They will take it from there and claim compensation on your behalf.
Alternatively, you may contact the respective national enforcement body and ask them to help solve your case. There are national enforcement bodies in all the European countries.
EU – Non-EU Flights, Regulation UK261, Tourists
I’m flying to the EU from a country outside the EU. Can I get compensation?
Yes.
As long as your flights is eligible to compensation (delay 3+ hours due to the airline). You are protected under the UK Regulation UK261 and the EU Flight Compensation Regulation 261/2004.
When it comes to the UK and EU airlines, you are protected on all their flights.
I’m flying from the EU to a country outside the EU. Can I get compensation?
Yes.
When it comes to the UK and EU airlines, you are protected on all their flights.
I am not a European. Can I get compensation?
Yes.
The nationality of passengers don’t matter.
Everyone is protected in the EU/UK.
Other Situations
Loganair provided me with a free hotel room and a free flight to my destination. Can I still get compensation?
You might.
If your flight is eligible (last minute cancellation due to the airline’s fault or denied boarding), you can get compensation. Even if the airline has booked you on a new flight and provided a free hotel stay. If you accept these services, your chances of getting compensation stay the same.
Loganair took me to my destination. Can I still get compensation?
You might.
If you arrived 3+ hours later than scheduled, and your flight was disrupted due to the fault of the airline, you might get compensation. Even if you were given a new ticket to your destination.
Have you ever had an experience with Loganair strike compensation or refund? Did Loganair pay the compensation promptly? Do you still have questions about Loganair compensation policies? Ask in the comments.