Just learned that your Loganair flight is delayed based on an online flight status check.
Now you might be wondering what to do next. Should you stick to your original plan and head to the airport, or stay where you are – either at home or in your hotel? Flight delays can range from a minor 30-minute setback to a major 23-hour hold-up, potentially leaving you stranded at the airport for an entire day. This brings up the question: Do you have to wait at the airport for 23 hours until Loganair resolves the issue?
The answer varies. However, most situations can be categorised into a few common instances.
Your Loganair Flight Is Delayed. Should You Stay at Home or Go to the Airport as Planned?
You just learned that your Loganair flight is delayed based on an online flight status check.
What should you do? Where are you at the moment? Still at your home/hotel?
Or have you reached the airport already?
Scenario 1 – You Are at the Gate, Waiting for Your Flight
Imagine, you are at the gate for your flight and a delay is announced. What’s your next move?
Just stay put at the gate and await further information about your flight status.
Scenario 2 – You Are at the Airport, Yet to Clear Airport Security
Let’s say you are at the airport, awaiting your turn to clear security, and you learn about your flight delay. The best course of action is to stay put. Before moving ahead, ensure to verify any changes in the check-in time of your flight. If the check-in gets delayed, it’s advisable to postpone your security clearance.
Hold on till you get further instructions before going through security.
Did you check in online already?
Be patient and wait. Don’t proceed until check-in commences.
Scenario 3 – You Are at Home or Hotel
Make sure to check whether the check-in has been held back or not.
This can be done by contacting Loganair or getting in touch with the airport information desk.
If the check-in is delayed, there’s no need to rush to the airport. Simply stay at your hotel or home. However, if the check-in time remains the same, it’s best to stick to your original schedule and head to the airport.
If the check-in has been delayed, wait at home.
If check-in wasn’t delayed — proceed to the airport as planned.
How to Check Loganair Flight Status Online?
How to find out if your Loganair flight is delayed? Check the flight’s status online!
There are various methods to monitor your Loganair flight status via the Internet:
- The official website of the airport where your flight is scheduled to depart;
- The airline’s website, loganair.co.uk in this scenario;
- Online flight tracking resources such as Flightradar24.
The importance of checking your flight’s status before departure cannot be overstated, especially when it comes to early-morning flights. Avoid the inconvenience of reaching the airport at an inconvenient time, only to find out that your flight has been delayed or cancelled, leaving you stranded for hours. To prevent this, check the flight status as soon as you wake up. We also recommend checking again before you leave your home or hotel to avoid any last-minute surprises.
The typical ways travellers learn about a delay are:
- Via a text message or email from the airline, informing them about the delay;
- By checking the flight status online;
- Upon reaching the airport, or sometimes, right at the gate.
What If You Are Going to Miss a Connecting Flight Due to Flight Delay?
If you have a connecting flight with Loganair, don’t worry if you miss your connection due to a delay. Loganair will manage a new flight booking for you at no extra cost. There’s no need to stress about arranging a new flight on your own. Simply contact the Loganair staff at the airport for help if you miss your connecting flight.
But if you have a self-transfer flight, missing your connection falls under your responsibility, and you’ll have to book a new flight. Nevertheless, if your Loganair flight is delayed or cancelled, you could still receive Loganair flight delay compensation or Loganair flight cancellation compensation for the particular disrupted flight (not for the whole journey).
Right to Care at the Airport
Passengers who find themselves stuck at the airport due to a flight delay, cancellation or denied boarding are eligible for certain benefits, also known as a right to care.
- Should there be a minimum delay of 3 hours during the day, Loganair has a responsibility to offer complimentary food and beverages, along with two forms of communication (like phone calls, emails, or faxes), often delivered through vouchers.
- If the delay extends overnight, Loganair has to arrange for free lodging, airport transfers, and one or two meals without any charges to the passenger.
If you didn’t receive any of these benefits, reach out to Loganair for help.
Are You Eligible for Loganair Flight Delay Compensation?
You might be eligible for Loganair flight delay compensation.
If your flight is delayed for more than three hours or cancelled without at least 14 days’ notice, you may be entitled to compensation of up to 600 euros under EU law, unless the delay or cancellation is due to exceptional circumstances.
This right remains unaffected by the ticket price or nationality. Please ensure that you keep your boarding pass and other travel documents, as they may be required when claiming compensation. If you need assistance with the process, there are available services to help you with your compensation claim from Loganair. Our partners offer such services. Utilise the compensation claim form on our website to submit your claim to our partners.
Can You Receive Flight Delay Compensation in the Event of a Loganair Strike?
If your Loganair flight is delayed or cancelled due to a strike, there are two potential scenarios – either the strike calls upon Loganair staff or it concerns some other kind of strike.
If the strike is caused by airport personnel, air traffic control, or a labour strike unrelated to Loganair, you will not be eligible for compensation. This is considered an extraordinary circumstance, and airlines are generally not held responsible.
On the other hand, if the strike implicates Loganair’s personnel, the airline will likely be obliged to compensate passengers. It’s always advisable to verify the specific circumstances surrounding your delay or cancellation and corroborate what has been communicated by the airline.
Can You Receive Delay Compensation in the Event of Technical Issues with the Airplane?
Yes, if your Loganair flight is delayed due to technical malfunctions with the aircraft, you may be entitled to flight delay compensation.
Generally, these issues are not recognized as extraordinary circumstances.
However, in certain situations, there may be exceptions, such as if the technical problems were due to concealed manufacturing defects.
What is your experience with Loganair flight delays? Have you ever experienced a flight delay with Loganair? How did the airline resolve the situation?